Privacy Policy
Last Updated: March 12, 2026
1. Introduction
Peplix Lab ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at peplixlab.com (the "Site") or make a purchase from us.
By using the Site, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
2. Information We Collect
2.1 Personal Information
We may collect personally identifiable information that you voluntarily provide to us, including but not limited to:
- Full name
- Email address
- Mailing address and shipping address
- Phone number
- Payment information (processed securely through third-party payment processors)
- Account login credentials
- Order history and transaction records
2.2 Automatically Collected Information
When you access the Site, we may automatically collect certain information, including:
- IP address and geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on the Site
- Referring website or source
- Device identifiers
2.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience on the Site. These technologies help us:
- Remember your preferences and settings;
- Understand how you interact with our Site;
- Improve Site performance and functionality;
- Deliver relevant content.
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Site.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, send order confirmations, and provide shipping updates;
- Account Management: To create and manage your account;
- Customer Service: To respond to your inquiries, requests, and provide support;
- Site Improvement: To analyze usage patterns and improve our Site, products, and services;
- Communications: To send you updates about your orders, account, and (with your consent) promotional materials;
- Security: To detect, prevent, and address fraud, unauthorized access, and other security issues;
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating the Site, processing payments, fulfilling orders, and delivering products (e.g., payment processors, shipping carriers);
- Legal Requirements: When required by law, court order, or governmental authority;
- Protection of Rights: To protect the rights, property, or safety of Peplix Lab, our users, or others;
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
5. Data Security
We implement commercially reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- SSL/TLS encryption for data transmission;
- Secure payment processing through PCI-compliant third-party processors;
- Access controls limiting employee access to personal information;
- Regular security assessments and updates.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order records may be retained for tax and regulatory compliance purposes.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you;
- Correction: Request correction of inaccurate or incomplete information;
- Deletion: Request deletion of your personal information, subject to legal obligations;
- Opt-Out: Unsubscribe from marketing communications at any time;
- Data Portability: Request your data in a structured, commonly used format.
To exercise any of these rights, please contact us at support@peplixlab.com.
8. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. Peplix Lab does not sell personal information.
9. Children's Privacy
Our Site is not intended for individuals under the age of 21. We do not knowingly collect personal information from anyone under 21. If we discover that we have collected information from a person under 21, we will delete it promptly.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Peplix Lab
Email: support@peplixlab.com
NOTICE: All products sold by Peplix Lab are intended for research and laboratory use only. Not for human consumption.